Cox Internet Service

Great news Ladera residents! Ladera Ranch Maintenance Corporation (LARMAC) has contracted with Cox to provide its residents with faster 2 Gig internet speeds.

Also known as the
'Beyond Fast' internet service tier, this 2 gigabit per second (Gbps) download X 100 megabits per second (Mbps) upload speed allows your family to seamlessly power multiple video conferences, multi-player 4K/8K streams, virtual reality, and more across all your devices. Subject to Cox terms and conditions.

Read below for details and dates of the Cox Rental Modem Upgrade events.

Frequently Asked Questions

Click below for resources and helpful tips. 

FAQs

The new Beyond Fast service includes:

  • Up to 2 Gbps download speeds
  • Up to 100 Mbps symmetrical upload speed

Your modem will need to be compatible to deliver 2 Gig service. Residents are responsible for all modem fees.

To get the fastest speeds available, you’ll need a modem capable of 2 gigs. Learn more: DOCSIS 3.1 modem with 32x8 channel bonding capability.

No action needed to get the new, faster speed service
If you have a modem capable of handling 2 Gig internet signal, then you're good to go! Since high-speed internet service is included in your monthly master homeowner assessment, there’s nothing you need to do, and no service interruption is expected for those with a current modem/equipment.

Cox Modem Upgrade Events
If you rent your modem from Cox, LARMAC will host a modem upgrade event. Swap out that old, tired modem for a brand-new one that will let you go Beyond Fast! See the dates, times and clubhouse locations below. Please note: The person attending the Cox modem swap event should be an authorized user on the Cox account and know the PIN number and/or security question.

Flintridge Village Clubhouse
28112 Roanoke Drive, Ladera Ranch, CA

  • Tuesday, June 18 | 4:00-6:00 p.m.
  • Friday, June 28 | 4:00-6:00 p.m.

Avendale Village Clubhouse
1 Daisy Street, Ladera Ranch, CA 92694

  • Saturday, July 13 | 9:00-11:00 a.m.
  • Saturday, July 20 | 9:00-11:00 a.m.
  • Saturday, July 27 | 9:00-11:00 a.m.

Cox working on completing upgrade in Oak Knoll Village
There are approximately 100 homes in the Oak Knoll Village that are still on a node that needs to be upgraded. Cox doesn't have an estimated completion date, but will notify LARMAC once the upgrade is complete. 

Contacting Cox or setting up new service
Contact Cox at (855) 512-8876 to start a new internet service or inquire about your account. Be sure to advise the representative that you live in Ladera Ranch, which has a bulk discounted rate and is included as part of your homeowner assessment fee.  


Contacting LARMAC
If you have any questions, please send an email to 
contact.larmac@laderalife.com. Visit the 'Cox Internet' answers to frequently asked quetions by clicking the orange-colored (FAQ) button above. 

Does your company reimburse you for your home Internet service?
Ladera Ranch homeowners pay a discounted rate for their Cox Internet service through LARMAC. The Cox Internet service portion of the master association monthly assessment fee.

Some organizations reimburse their employees for home Internet service. If you are eligible for a company reimbursement or business expense reporting and would like to receive a letter that notes the Internet assessment breakout, please complete and submit a 'Company Reimbursement for Internet Service' form.